Life Insurance Corporation of India (LIC) Has launched a new and easy service for its customers. Now policy holder Whatsapp Bot You can get information related to your policy and also pay premium. This service is part of LIC’s digital transformation, which has been introduced to provide better and fast services to customers.
What is Whatsapp Bot Service?
LIC’s Whatsapp Bot One AI-based chatbot Is, which provides customers information and services related to their policy. Through this service, customers can avail their policy status, premium payment information and other services without any hassle.
How to use Whatsapp Bot service?
LIC’s Whatsapp Bot service is very easy to use. For this you have to follow the following steps:
- First, LIC’s official WhatsApp number in your mobile 91-8976862090 Save
- Open this number on Whatsapp and send it by writing “Hi”.
- Next, you will find a menu, in which you can choose the option as per your need.
- You can get information about your policy status, premium payment, and other services.
Whatsapp bot service benefits
This new service of LIC has many advantages, which make it extremely useful for customers:
- convenient: Customers can get information related to their policy sitting at home.
- Fast and easy: It is very fast and easy to take advantage of services through WhatsApp.
- 24 × 7 availability: This service is available day and night, so that customers can use it anytime.
LIC’s digital transformation
LIC has emphasized digital services over the years. Apart from Whatsapp Bot service, LIC has also provided many digital facilities to customers through its website and mobile app. This step is a major step towards making LIC modern and customer-focused.
customer feedback
This new service of LIC is getting positive response from customers. Customers are considering it as fast, convenient and useful. This step of LIC is not only beneficial for customers, but it also strengthens the company’s digital appearance.